How to Ship a Car: Easy 3 Step Process
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Nothing makes us happier than satisfied customers!
We have used Convoy Car Shipping twice now. Whenever we needed to speak with someone they are always quick to answer the phone. They were very accommodating when it came to arranging pick up and drop off. Highly recommended!!!
Convoy kept us informed throughout the entire process, which helped eliminate any concerns I initially had. Their prices are competitive. I would definitely recommend them to anyone who needs car shipping services without hesitation.
Wow, I am truly amazed by the service provided by this auto transport company! They handled my request with professionalism and efficiency. Marc and David were great. I can confidently say that they deserve the top spot on my list!
Their communication via phone, email & text is outstanding. They were attentive to all my needs and special requests. The pricing was fair & reasonable. I felt reassured knowing they securely transported my vehicle in an enclosed trailer. Thanks!
My experience with Convoy Car Shipping was fantastic. Above all what impressed me the most was how polite and courteous all Convoy personnel were through the process. Without a doubt I will choose them again for any future transportation needs.
Convoy will always hold the number 1 position in my book! Their fast and efficient service, to clients is simply amazing and their rates are very competitive. They always keep the lines of communication open and pay close attention to detail.
How does car shipping work: Easy 3 Step guide
So how does shipping a car work? Shipping your vehicle with Convoy is easy and hassle-free, thanks to our streamlined booking system and helpful Shipping Advisors. We offer a range of services to fit any need with cutting-edge technological features like vehicle tracking for added peace of mind. Every carrier is licensed and insured and undergoes a stringent vetting process to ensure they have the experience and qualifications to deliver every shipment safely and on time. When reliability and quality matter, Convoy delivers.
Quote & Schedule: Get an instant quote and book your shipment
When it’s time to ship your vehicle, turn to the Convoy Shipping calculator for a lightning-fast service quote. Simply enter in basic information, including the pickup and drop-off date and locations, vehicle make and model, and trailer preference, and you’ll receive your affordable quote instantly.
If you prefer to receive your quote over the phone, our Shipping Advisors are available and eager to help. Once you’ve received your quote, you’re ready to book your shipping service. Our expert team will work with you to connect you with the right carrier to fit your needs. We have flexible payment options and are happy to answer any questions you may have.
How long is my quote valid?
Once you receive your quote, it is valid for seven days.
Can you guarantee a pick-up date?
Yes, we guarantee vehicle pickup dates if you select that option.
What does first available pick-up date mean?
The first available pickup date is the earliest day you can pick up your vehicle.
Can I get a quote if I don’t know the exact address?
Yes, we can provide you with a quote with only the city or zip code of the pickup or drop-off locations. You will need to provide exact details upon booking.
Is my vehicle fully insured during car transport?
All vehicles are covered under the carrier’s cargo insurance, but coverage limitations exist. Vehicles shipping to Hawaii are subject to ocean freight liner insurance limitations. For further information, please get in touch with our friendly Shipping Advisors.
Schedule vehicle pickup
Once you’ve booked your shipment, you can schedule the date and time of pickup with your assigned carrier. Once the carrier arrives, you will perform a joint inspection and complete a Bill of Lading. They will then load your car and head out. You can follow your vehicle’s progress with our tracking system and receive updates at your chosen frequency.
What should I do to prepare my vehicle for transport?
We recommend you wash your vehicle thoroughly prior to shipping so we can accurately evaluate its condition. You should also remove any toll transponders and personal belongings.
Can I change my first available pick-up date?
If you need to make a change to your first available pickup date, you can do it quickly and easily over the phone or email before or after booking.
What is top load placement?
When you choose open trailer shipping, the hauler has two levels. With top load placement, your vehicle is placed on the second level for better protection.
What is the Bill of Lading and what exactly does it have to do with my shipment?
The Bill of Lading is a document used to record any pre-existing damage to your vehicle prior to shipping. It is also your official transport agreement and contact record. Should you need to file an insurance claim, you will need your Bill of Lading for your records.
Vehicle delivery
Once your vehicle is close to the drop-off location, your carrier will reach out to you to coordinate final arrangements. Once they arrive, you will both perform a thorough inspection to ensure your vehicle is in the same condition as pickup. You can then Sign the Bill of Lading confirming a safe and successful delivery, and you’re done!
When will my vehicle be delivered?
Transit times for delivery are determined mainly by mileage between pickup and drop-off locations. Generally, you can add one day of transit for every 500 miles. So, for a 1,000-mile haul, you can expect delivery within two to three days of pickup. You can check out our estimated shipping times for a more detailed explanation of delivery speeds or contact our Shipping Advisors for more information.
How can I track my vehicle while it’s in transit?
We offer vehicle tracking through email or by phone with our shipping advisors.